Refund policy

Return & Refund Policy (One-of-a-Kind Handmade Products)

Minawild Return & Refund Policy

Because all Minawild products are handcrafted, one-of-a-kind pieces, we cannot accept returns or exchanges. Please review your order carefully before purchase.

Exceptions:

  • If your item arrives damaged or defective, please contact us within 3 business days of delivery with photos. We will work with you to repair, replace, or provide a partial refund at our discretion.

Refunds:

  • Refunds, if applicable, will be processed using the original payment method within 5–10 business days after approval.

Care & Responsibility:

  • Minawild products require proper care. Damage due to misuse or neglect is not eligible for replacement or refund.

By placing an order, you acknowledge and accept that all products are final sale unless damaged during shipping.